Refund policy

We want you to love what you ordered. If something feels off, you have 14 days after your package is received to request a return.

Return window

You must contact us within 14 days of delivery to start a return request.

Return eligibility

To be eligible, items must be:

  • unworn and unused

  • in original condition

  • with original packaging (if included)

We may refuse returns that show signs of wear, washing, damage, odors, or heavy lint/hair.

Non-returnable items

Unless required by local law, we do not accept returns for:

  • final sale or clearance items (if marked as final sale)

  • gift cards

  • items damaged due to misuse

How to request a return

  1. Contact us through the Contact page within 14 days of delivery

  2. Share your order number and the reason for return

  3. We will send return instructions

Do not send items back without contacting us first, as it can delay or void your return.

Return shipping costs

  • If the item is defective, damaged on arrival, or you received the wrong item, we will make it right.

  • For regular returns (size change, preference, etc.), return shipping may be the customer’s responsibility unless we confirm otherwise during the return approval.

Damaged or wrong items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with clear photos of:

  • the item

  • the packaging

  • the shipping label

Refunds

Once your return is received and inspected:

  • approved refunds are sent back to the original payment method

  • processing time depends on your bank or payment provider

If your return is not approved, we may send it back to you.

Exchanges

If you want a different size or item, contact us first. Exchanges depend on stock availability. If stock is limited, we may recommend a return and re-order.