Privacy policy

This Privacy Policy explains how Grunge Official collects, uses, and protects your information.

1) What we collect

When you use our site or place an order, we may collect:

• name, email, phone number

• shipping and billing address

• order details and purchase history

• device data (browser, IP address, time zone)

• site activity (pages visited, clicks, cart actions)

Payment details are processed by secure payment providers. We do not store full card details.

2) How we use your information

We use your information to:

• process and deliver your orders

• send order updates and tracking

• provide customer support

• prevent fraud and protect the store

• improve the website experience

• send marketing emails (only if you subscribe)

3) Cookies and tracking

We use cookies and similar tools to keep the site working properly and to understand how people use it. You can disable cookies in your browser settings, but some features may not work.

4) Sharing your information

We share only what is needed to run the store, such as with:

• payment processors

• shipping and logistics partners

• email and customer support tools

• ecommerce platform providers

We do not sell your personal information.

5) International customers

Because we ship worldwide, your information may be processed in different countries. We take reasonable steps to protect it wherever it is handled.

6) Data security

We use standard security measures, but no system is 100% secure. You use the site at your own risk.

7) Your choices

You can:

• unsubscribe from marketing emails anytime

• request access, correction, or deletion of your data (where legally allowed)

Contact us through the Contact page to make a request.

8) Children’s privacy

Our site is not intended for children under 13, and we do not knowingly collect data from them.

9) Updates to this policy

We may update this policy to reflect changes in our store or legal requirements. The date at the top will show the latest version.